Many organizations mistakenly believe “procedure not followed” is the end of an investigation. In the Cause Mapping method, it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem.
Learn to dissect some of the troubled work processes in your company by attending our two-hour training webinar How to Investigate ‘Procedure Not Followed’ – Advanced. Effective work processes prevent problems from occurring in the first place.
After the webinar, each participant will receive:
– Summary Document (PDF)
– “Procedure Not Followed” Cause Mapping Excel Template
– Access to our slides to present to your group or management