A widely known tool that is regularly misused.
An accurate 5-Why provides a simple way to start a cause-and-effect analysis. This webinar covers some important DOs and DON’Ts that will explain how the technique is confused and how it should be used.
Topics will include:
– 5-Why Basics and Benefits
– Drawbacks and Misuse of a 5-Why
– Does a 5-Why align with a Cause Map®?