A widely known tool that is regularly misused.
An accurate 5-Why provides a simple way to start a cause-and-effect analysis. This Webinar covers some important DOs and DON’Ts that will explain how the technique is confused and how it should be used. Topics will include:
- 5-Why Basics and Benefits
- Drawbacks and Misuse of a 5-Why
- Does a 5-Why align with a Cause Map®?