By Robert Latino
Free for members / $35 non-members
When front line personnel get really good a responding to failures, they often get accolades for their reactive efforts. A progressive leadership team would be questioning “Why are they getting so much practice?” This session will focus the impact that flawed organizational systems have on our decision-making capabilities. When we lack adequate information to make an informed decision, we can trigger a series of physical consequences to occur, that will result in an undesirable outcome.