SMRP – Germination of a Failure: Why Does Stuff Really Break Down?

When:
May 2, 2019 @ 9:00 am – 10:00 am
2019-05-02T09:00:00-07:00
2019-05-02T10:00:00-07:00
Where:
webinar

https://portal.smrp.org/eweb/DynamicPage.aspx?Site=SMRP&WebCode=EventDetail&evt_key=5bea6c1b-dac8-450e-a1d3-e991a026386e

By Robert Latino

Free for members / $35 non-members

When front line personnel get really good a responding to failures, they often get accolades for their reactive efforts. A progressive leadership team would be questioning “Why are they getting so much practice?” This session will focus the impact that flawed organizational systems have on our decision-making capabilities. When we lack adequate information to make an informed decision, we can trigger a series of physical consequences to occur, that will result in an undesirable outcome.

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