By Scott Sink, Ph.D.
This webinar is a continuation of our series in the area of operational analytics. In this webinar, part 6, Scott will focus on how to sustain visible measurement systems. Many ISEs work on process improvement projects and find visibility/transparency for performance to be lacking or non-existent. We know from job characteristics theory, that knowledge of results is one of the five core job dimensions for full potential performance. We’ll review that theory and model.