C4A – Quality is not an Organization

August 21, 2019 @ 10:00 am – 11:30 am


By Susanne Manz


What does Quality mean to you? Is it a noun meaning an attribute or characteristic measured against a standard or customer requirement? Is it a state of product being free from defects? Is it an organization within your company that is responsible for creating inspection standards or a quality system? Or is it something more? It can be something more powerful for your company.

It can be a culture of excellence and a management philosophy leading to improved customer satisfaction and business success.

This webinar will help you understand the various interpretations. We will discuss concepts for creating a culture of quality and management excellence with your company.

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