By Stephen Brown
Every FM organization can improve in many ways. Facility Engineers want their operations to perform better: economically, sustainably, and to maximize benefit for their stakeholders.
Improvement opportunities are unlimited, but what to do now and next can be uncertain. That is, what initiatives should you take to benefit the business overall? To improve, a facility operations organization needs an actionable image of where it currently stands (the starting point) and where progress should lead. A large enterprise with strategic management processes and quality systems can discover and take actions to enable and guide improvements: to grow capabilities, gain in maturity, and measurably improve performance.
The use of analytics leads to good and lasting effects from the start and will guide the operations to proceed reliably and economically to improve continuously. The presentation will introduce the analytics process, how it reveals qualitative and quantitative data, and leads to actionable plans to improve the operations.